Solace ships via overnight (USA), or 3-6 day (International) UPS insulated packaging with ice packs. It is common for the ice packs to arrive melted, but the insulation of the packaging helps keep the temperature ideal to preserve maximum potency.
We recommend that you refrigerate Solace. Nonetheless, PS128’s resistance to heat is remarkable. Solace can be stored at or below room temperature (77° F) for 30 days without significantly affecting potency. Furthermore, it maintains approximately 50% CFU count after 2 weeks at 99° F and can withstand heat for a short time period without significant loss of potency. Orders generally ship the same day or by the next day. Orders not shipped by Thursday will generally ship out by the following Monday to Thursday.
For urgent orders or special requests such as requiring a signature for delivery, please email email@example.com.
PO Boxes Shipments
PO Boxes are not eligible for overnight delivery.
International shipments may be subject to import taxes, customs duties, and/or fees imposed by the destination country. The above charges are not included in the product or shipping costs and are the buyer’s responsibility. Please find all T&C’s here.